Preference analysis exercise
ØConclusions
•The company was surprised by the security criterion, but in practice the destinations differed little in security, so the criterion proved to be of little discriminatory value
•The company realised the importance of gaining a clearer understanding  of tourists’ criteria.  For example, the company had planned to put little effort into developing the Kyoto tour, yet  the tourists ranked it second
•The company recognised the need to develop different tours for different tourist types.  Mt. Fuji  could be appropriate for backpackers, while , Okinawa would only be attractive to higher-income travelers